Abile Group has an exciting and challenging opportunity for a Sr. AV Engineer on a 10 year contract providing User Facing and Data Center Services supporting an Intelligence Community customer.  All the personnel on the team will work together to support innovative design, engineering, procurement, implementation, operations, sustainment and disposal of user facing and data center information technology (IT) services on multiple networks and security domains, at multiple locations worldwide, to support the IC mission.

The right candidate will possess the below skills and qualifications and be ready to handle all responsibilities independently and professionally.

• Daily conference room checks: verify all equipment is online, functioning and charged
• Daily meeting support: hands on technical support resource for customers for all conference room meeting needs, including video, audio, webex, room computer connectivity, and lap connectivity
• Supports customer during meetings, including video teleconferencing, video display of laptops and/or room computer presentations, WebEx setup
• Logs all transactions with customers in ServiceNow
• Troubleshoots and resolves AV issues

Clearance Required: TS/SCI 

Degree and Years of Experience: BS and 5+ years of experience and/or equivalent combination of years of experience/education

• Minimum of four years' experience with AV technologies

Required Skills:

• Experience supporting telephony, video, network and/or other collaboration devices

• Experience providing customer service and end user support

• Hands on experience troubleshooting and resolving A/V issues

• Strong written and verbal communication skills

Desired Skills: 

• Additional experience with Cisco Telepresence endpoints, WebEx, Cisco CMS and Cisco Jabber

Abile Group, Inc. was formed in July 2004 to partner with the Intelligence Community and their Contractors in the areas of Enterprise Analytics & Performance Management, IT & Systems Engineering and Program & Project Management. We have significant experience with the Federal Government and are an EDWOSB dedicated to our employees and clients. We are looking for high performing employees who enjoy providing advice and guidance along with solutions development and implementation support, crafted by combining industry best practices with the clients’ subject matter experience and Abile’s breadth of expertise. 

Abile Group, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Anyone requiring reasonable accommodations should email careers@abilegroup.com with requested details. A member of the HR team will respond to your request within 2 business days. 

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